Our Process

How Our Credentialing Process Works

Credentialing shouldn't be a black box. You should know what's being reviewed, what's missing, what's submitted, what's pending, and what needs follow-up. Here's exactly how we work - 10 steps from first contact to ongoing maintenance.

The 10-Step Process

From Audit to Ongoing Maintenance

Each step is designed to reduce avoidable credentialing delays through better preparation, organization, and follow-up.

01

Free Credentialing Audit

We start by reviewing your current situation to identify gaps and recommend the right workflow.

Provider count & types
CAQH & NPI status
Medicare / Medicaid needs
Known delays & risks
02

Scope Review

We define the right service path - because a startup practice, a group practice, and a practice with revalidation risk each need different workflows.

New provider credentialing
CAQH setup or cleanup
Medicare / Medicaid support
Recredentialing & maintenance
03

Secure Intake

Credentialing involves sensitive information. We never collect it through public website forms - secure intake begins after initial contact.

No SSNs on public forms
No CAQH/PECOS passwords
No tax records
No sensitive doc uploads
04

Provider Data & Document Review

We review provider and practice information for completeness, consistency, and missing items before enrollment work moves forward.

NPI, taxonomy, license
Malpractice & DEA
CAQH & PECOS status
Practice locations & W-9
05

Credentialing File Setup

We organize the provider credentialing file into a structured foundation - documents, verification notes, missing items, readiness status, and next actions.

06

Workflow Preparation

Depending on scope, we prepare the specific workflow needed - CAQH, PECOS, Medicaid, or commercial payer enrollment.

CAQH setup & attestation
Medicare PECOS enrollment
Medicaid enrollment prep
Commercial payer apps
CAQH Resources
07

Quality Review

Before submission, we check for avoidable gaps - missing docs, expired items, inconsistent data, NPI mismatches, and payer-specific problems.

08

Submission & Follow-Up

We submit, update, or follow up on credentialing and enrollment workflows. Final approval and timelines remain payer-controlled.

09

Status Tracking & Reporting

Credentialing should be visible. We track progress so your team knows what's submitted, pending, missing, returned, or needing action.

Provider & payer tracking
Missing item documentation
Follow-up dates & next actions
Approval status where confirmed
10

Ongoing Maintenance

Credentialing is recurring. After initial work, practices need CAQH re-attestation, license tracking, recredentialing, revalidation, roster updates, and data refreshes.

At a Glance

Process Summary

#
Step
What Happens
Outcome
1
Free Audit
Review current credentialing situation
Gaps identified
2
Scope Review
Define service path
Clear workflow
3
Secure Intake
Controlled document collection
Safer data handling
4
Data Review
Check provider & practice info
Missing items found
5
File Setup
Organize credentialing file
Payer-ready foundation
6
Workflow Prep
CAQH, PECOS, Medicaid, or payer tasks
Right order of operations
7
Quality Review
Check for avoidable gaps
Fewer errors
8
Submit & Follow
Applications, updates, tracking
Workflow advances
9
Reporting
Status and next actions documented
Better visibility
10
Maintenance
Recurring tasks monitored
Long-term control
Getting Started

What We Need From You

Start with basic info - not sensitive documents. Secure intake happens after initial contact.

Initial Request

Practice name & contact
Provider count & types
State or service area
Services needed
Known issue or delay
Urgency level

After Secure Intake

Provider documents
CAQH & NPI details
Practice locations
Payer list & Medicare/Medicaid
Tax & business info
Portal access (approved method)
Timing

When to Start the Process

Starting earlier gives you more time to fix missing documents, outdated data, and unclear enrollment steps before payer review creates pressure.

Opening a new practice
Adding a new provider
Waiting on payer enrollment
CAQH outdated or unattested
PECOS info may be incomplete
Payer applications are stuck
Revalidation approaching
Rosters are outdated
Internal team overwhelmed
FAQ

Frequently Asked Questions

Get a Credentialing Process You Can Actually Track

No scattered emails, no unclear spreadsheets, no follow-ups that no one owns. Start with a free audit.

Free Audit →(512) 737-9877

Credentialing Shouldn't Be a Black Box

Audit, secure intake, data review, application prep, follow-up tracking, reporting, and maintenance - every step visible, every action tracked.

Secure intake provided after initial contact